Welcome to Our Help Site

• How to remove broken/torn contact lenses from eyes?
• I feel eye-twitching and eye-strain
• I feel there is something in my eyes when I wear contact lenses
• I get burning feeling when I wear my colored contacts
• My eyes feel dry on wearing contact lenses
• My eyes get red, swollen painful and/or producing discharge
• The contact lens is floating in my eye, why is it so?

• Are your colored contacts safe to use?
• Are your lenses FDA approved?
• Can colored contacts damage my eyes?
• Can I get blind using colored contacts?
• Does the price come in a pair?
• Do I have to get prescription from eye doctor?
• Do I have to provide prescription when placing an order?

See all articles in Colored Contacts General →

• How do i choose the diameter of the contacts?
• How do i order mixed prescription/power?
• How do i read the prescription?
• How to read the specification?
• The contact lens is floating in my eye, why is it so?
• What is Base Curve (B.C) and how does it affect wearing contact lenses?

• Contact Lenses Basic Knowledge
• Contact Lens FAQs & Hygiene | Taking Care of Contact Lenses
• For how many hours I can wear colored contacts the 1st time?
• How long do I need to soak circle lenses before first use?
• How to open the packaging, wear and remove colored contacts?
• I have just received my colored contacts, what to do now?
• What are the basic rules when wearing colored contacts?

• How to beautifully put on lower false eyelashes?
• How to choose false eyelashes?
• How to choose natural-looking false eyelashes?
• How to use mascara with false eyelashes?
• Reuse Stella false eyelashes for up to 20 wears

• Can I use more than one promotional code on my order?
• Do you sell gift cards?
• How do I contact your company if my question isn’t answered here?
• How do I make changes to an order I’ve already placed?
• How long is your processing time?
• I need the product urgently!
• I purchased an item on pre-order, when will it arrive?

See all articles in General →

• Disclaimer
• Terms & Conditions

• My Payment Kept Declined
• What type of payment do you accept?
• Will I receive payment receipt

• Do i need prescription to buy your contact lenses?

• How can i cancel my order?
• How can i return the items?
• I received defective / wrong item
• What is your return shipping address?
• When can i expect refund?
• Where is my order confirmation?

• Can i get my order to deliver to APO?
• Can i get my order to deliver to PO Box?
• Navidium Shipping Protection
• Prescription Needed for Express Shipping
• What else do i have to know about shipping?
• What happens if nobody's in when my order is delivered?
• Where is my order?

See all articles in Shipping →

• Does UNIQSO do mixed powers for contacts?
• Do you sell contacts for astigmatism?
• Is the price in your website for a pair (2 lenses)?
• What should i do when i 1st received the package?
• Where is my order confirmation?

• How do i track? The tracking status is not updated.

• Are your wigs adjustable? Where can I find the size chart?
• Can I blow-dry or iron your wigs?
• Can I chemically treat your synthetic wigs?
• Can I style them using hair styling products such as gels, mousses and serums?
• Can your wigs be shampooed?
• Do you recommend wearing a separate nylon wig cap?
• Do your wigs come with a wig cap?

See all articles in Wig FAQ →